Your Customers' Perception of Quality: What It Means to Your Bottom Line and How to Control It

By Robert Fantina and Baboo Kureemun

Providing the insight and tools needed to improve the perception your customers have about the quality of your product or service, Your Customers' Perception of Quality: What It Means to Your Bottom... This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 1439845816
• ISBN13: 9781439845813
• Release Date: June 2011
• Publisher: Productivity Press
• Length: 226 Pages
• Weight: 1.00 lbs.