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Hardcover Your Customers' Perception of Quality: What It Means to Your Bottom Line and How to Control It Book

ISBN: 1439845816

ISBN13: 9781439845813

Your Customers' Perception of Quality: What It Means to Your Bottom Line and How to Control It

Providing the insight and tools needed to improve the perception your customers have about the quality of your product or service, Your Customers' Perception of Quality: What It Means to Your Bottom... This description may be from another edition of this product.

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Format: Hardcover

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