Yes And... Your Customer Service: The added value of improvisation in organizations

by Cyriel Kortleven, Gijs Van Bilsen, Joost Kadijk

No Synopsis Available.

• Format: Paperback
• Language: English
• ISBN: 9081950614
• ISBN13: 9789081950619
• Release Date: September 2014
• Publisher: En Actie Bv
• Length: 230 Pages
• Weight: 0.69 lbs.
• Dimensions: 0.5" x 6.0" x 9.0"