Yelp for Business: The Quick-Start Guide to Managing Your Reviews

by Jennifer Grappone and Gradiva Couzin

While most businesses know the importance of online reviews on sites such as Yelp.com, they have no clue how to grab the reins and help shape the conversation around their service or product. This guide will help users begin crafting and managing a winning presence on the Yelp reviews platform. It opens with a chapter outlining the opportunity for businesses of all types so that everyone understands how reviews affect the bottom line. The book then...

• Format: Paperback
• Language: English
• ISBN: 1118792033
• ISBN13: 9781118792032
• Release Date: October 2013
• Publisher: Sybex
• Length: 36 Pages