World Class Quality: Using Design of Experiments to Make It Happen

By Adi Bhote and Keki R. Bhote

Book Overview

"The book that crowned the quality revolution (with over 100,000 copies sold since 1991) is poised to make it happen all over again. This new and expanded edition of the widely influential World Class Quality not only provides more techniques and case studies, but also extends them into new areas (such as the service sector) and shows how to use them in a wider variety of applications. A new coaching emphasis makes it easy for managers to make these tools available at all levels of a company and even to customers and suppliers. The book also offers: * A practical way to secure top management commitment and make ""Design of Experiments"" a way of life at any company * A new reliability technique that simulates field failures at the design stage so they can be prevented before production * A new chapter summarizing related quality management and control techniques, making this an essential book for managers concerned with quality." This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 0814404278
• ISBN13: 9780814404270
• Release Date: January 2000
• Publisher: Amacom
• Length: 512 Pages
• Weight: 2.00 lbs.
• Dimensions: 1.6" x 6.4" x 9.3"
• Age Range: 17 years and up
• Grade Range: Grade 12 and higher

Customer Reviews

"Simpler" is better

Bhote has produced a treasure. All manufacturing professionals would do well to internalize this short book. Besides explaining a simplified but very effective method of DOE (the Shainin method), this book does a great job of explaining another simplified but powerful SPC method: Precontrol Charts. The explanation of Shainin DOE or Precontrol Charts are sufficient to make this book enormously valuable. Yet Bhote goes farther...

Practical

The book explains excellent problem techniques in a very lucid manner. A must read for any process engineers, Six Sigma belts and any one in production/operation. Some of the tools the author explains (like Multivary analysis) can be extended into a statistical study (ANOVA) and more detailed results can be obtained. I wish the author does some of it in any forth coming edition atleast as an appendix (if not in main text,...

Good book - but foul attitude...

Excellent material, marred by an attitude towards other quality gurus. The author does a good job of presenting sound and fast methodologies in product quality. These techniques can be of value to every professional engaged in manufacturing and quality fields. A must read, but ignore the pungent remarks on other methods. Taguchi techniques also work well, I have used them often.

Fantastic Summary of Shainin's Powerful Techniques!

I have used Dorian Shainin's statistical engineering techniques for years and have solved several tough problems in manufacturing environments. I have found the techniques to be quite capable of helping me solve probably 99% of the problems I have faced in manufacturing. Bhote's second edition is a welcome update from his sparse first attempt. This book shows techniques, examples and how they work and don't work. More...

Applies common sense to solving tough quality problems.

As a practitioner of the Shainin techniques, I found the book to be a very basic primer of what kinds of gains can be made by using Dorian's techniques. Many mainstream quality practitioners dismiss Dorian Shainin's techniques as not following "the rules," or not using "rigorous" methods, or even worse, not understanding variation. What many of them don't understand is that as a quality professional in an industrial...