This is the classroom book (no answers to the exercises, no chapter reviews) for Workplace Skills, the second book in Jay Goldberg's work readiness and customer service training program.The instructor should own a copy of Workplace Skills before their students purchase (or are provided with) a copy of this book. Workplace Skills can be purchased at online bookstores or at the book's web page https: //www.createspace.com/4108161. Workplace Skills'...