Working PeopleSmart: 6 Strategies for Success

by Melvin L. Silberman and Freda Hansburg

Bringing out the best in others is good business. When we bring both respect and interpersonal savvy to our work relationships, we do more than make people feel good. We enhance personal and... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 1576752089
• ISBN13: 9781576752081
• Release Date: June 2004
• Publisher: Berrett-Koehler Publishers
• Length: 208 Pages
• Weight: 0.85 lbs.
• Dimensions: 0.6" x 6.2" x 8.9"

Customer Reviews

Coaching for Relational Success

Following a theme that relationships are at the heart of professional success, the authors of "PeopleSmart" present a coaching book for improving professional interactions. Focusing on six basic strategies for success with four critical constituencies - boss, colleagues, subordinates, customers - the book provides strategy specific coaching tips and advice, and then for each strategy gives situation specific problem/solution advice using a question and answer format. The result is a wealth of great professional relationship advice and wonderful situation specific tips that leaves me wanting a better understanding of the underlying relational framework. Some of this underlying relational thinking is evident: Look at others from a positive perspective, listen - don't judge, appreciate other's context, care about yourself as well as others, understand yourself, etc. Completion of this framework would have made this book even more useful. Dennis DeWilde, author of "The Performance Connection"