Workflow Management : Models, Methods, and Systems

By Kees Van Hee, Wil van der Aalst, Kees Van Hee

Book Overview

This book offers a comprehensive introduction to workflow management, the management of business processes with information technology. By defining, analyzing, and redesigning an organization's resources and operations, workflow management systems ensure that the right information reaches the right person or computer application at the right time. The book provides a basic overview of workflow terminology and organization, as well as detailed coverage of workflow modeling with Petri nets. Because Petri nets make definitions easier to understand for nonexperts, they facilitate communication between designers and users. The book includes a chapter of case studies, review exercises, and a glossary. A special Web site developed by the authors, www.workflowcourse.com, features animation, interactive examples, lecture materials, exercises and solutions, relevant links, and other valuable resources for the classroom.

• Format: Paperback
• Language: English
• ISBN: 0262720469
• ISBN13: 9780262720465
• Release Date: January 2004
• Publisher: MIT Press
• Length: 384 Pages
• Weight: 1.15 lbs.
• Dimensions: 0.8" x 6.0" x 8.9"
• Age Range: 18 years and up
• Grade Range: Postsecondary and higher