Winning with the Customer from Hell: A Survival Guide

by Shaun Belding

Book Overview

They yell and shout and try to intimidate. They whine and demand inordinate amounts of time. They push your buttons and raise your blood pressure. Who are they? They're the Customers from Hell. Winning with the Customer from Hell by Shaun Belding offers realistic, practical, and anecdotal solutions to this problem.

• Format: Paperback
• Language: English
• ISBN: 1550226304
• ISBN13: 9781550226300
• Release Date: April 2004
• Publisher: ECW Press
• Length: 230 Pages
• Weight: 0.75 lbs.
• Dimensions: 0.6" x 5.4" x 8.1"