Winning with Difficult People

by Arthur H. Bell and Dayle M. Smith

The authors point out 12 difficult personality types that can be found in business environments, then offer tips to help readers understand what makes them tick and how to best cope with them. Advice... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0812098943
• ISBN13: 9780812098945
• Release Date: January 1997
• Publisher: Barron's Educational Series
• Length: 117 Pages
• Weight: 0.30 lbs.
• Dimensions: 0.3" x 5.1" x 7.8"

Customer Reviews

Blur The Distinction Between Work And Play !!

A good light read on personality typing within the work world. Once you figure out what type you are, you can figure out where you are welcome.The book has testing and is a composite read on basic personality theory.

Amazing..Great Book

This is the one to read. I even gave it to my husband to read. Easy to read. I read it in 2 hours. This book gave me the reasons people act the way they do. Then it gave me a way to talk to those kinds of people.

Compact, informative and value-for-money

I initially bought this book for my husband, who was having a difficult time at work with his boss. My husband has huge praises for the book and now that I have finished reading it, I've come to understand why. Arthur and Dayle have managed to consolidate and present strategies on how to deal with difficult people in a handy and easy-to-read book. Even if you don't find time to read, you can easily read some pages on the way to work in the train. A questionaire helps you to identify what type of person you are, and explains the different personality types, helping you to see why yome people react in certain ways. You will realise eventually why you seem to always clash with a certain personality group. This book gives you tips on how you can handle 'difficult' people and helps you to have a clearer picture of yourself. For all you know you may be the S.O.P. (Source Of Pain) that others are experiencing!!

Excellent source for working with Cross Functional Teams

I picked up this book because of the title and price. Excellent source of support for managing projects with cross functional teams. I am planning on buying for the team as a team building session. Quick and easy to read with helps tremendously....