Willie's Way: 6 Secrets for Wooing, Wowing, and Winning Customers and Their Loyalty

by Phillip Van Hooser

Book Overview

A book unlike any other customer service guide, Willie's Way translates Willie's common-sense wisdom into simple, practical applications. Each chapter looks at one of the six service secrets and explains how and why it works. From listening to customers, to offering them special favors, to making every customer connection memorable, these proven strategies will impress, entice and win new customers with every interaction.

As a successful...

• Format: Paperback
• Language: English
• ISBN: 164095144X
• ISBN13: 9781640951440
• Release Date: September 2019
• Publisher: Sound Wisdom
• Length: 160 Pages
• Weight: 0.45 lbs.
• Dimensions: 0.5" x 6.0" x 8.9"