Why TQM Fails What to Do about It

by Mark Graham Brown

Book Overview

The quality revolution has prompted companies to invest heavily in quality improvement: hiring consultants, retraining workforces and overhauling systems. Many managers, however, have not seen the... This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 0786301406
• ISBN13: 9780786301409
• Release Date: January 1994
• Publisher: Irwin Professional Publishing
• Length: 252 Pages
• Weight: 1.25 lbs.
• Dimensions: 1.0" x 6.3" x 9.3"