Why Selling Sucks & Building Relationships Work?: A Practical & Definitive Guide for the Frontline Service Staff

by MAK

Are you new to customer service? Or maybe you are already in customer service and would like to sharpen your service skills? Or perhaps you are employed in the back office & you would like to gain a... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 1426955588
• ISBN13: 9781426955587
• Release Date: January 2011
• Publisher: Trafford Publishing
• Length: 452 Pages
• Weight: 1.70 lbs.
• Dimensions: 0.9" x 7.5" x 9.3"