Why Quality is Important and How It Applies in Diverse Business and Social Environments, Volume I

by Paul Hayes

These two volumes are about understanding-why-and application-how-with the aim of providing guidance and introduction to both.

Quality is the consistent achievement of the user's expectations of a product or service. The achievement needs to be "The right thing, right first time, every time, in time." Beginning with manufacturing and services, it also includes professional, personal, and spiritual dimensions.

Variation does not sit...

• Format: Paperback
• Language: English
• ISBN: 1947098535
• ISBN13: 9781947098534
• Release Date: January 1
• Publisher: Business Expert Press
• Length: 270 Pages
• Weight: 0.81 lbs.
• Dimensions: 0.6" x 6.0" x 9.0"