Why Didn't You Say That in the First Place?: How to Be Understood at Work

by Richard Heyman

Book Overview

Ever get the feeling that your coworkers don't understand you? Misunderstanding through poor communication is rampant in the workplace, yet most workers just shrug their shoulders and accept misunderstanding as a fact of life. In Why Didn't You Say that in the First Place? , the author offers a path to clear communication by demonstrating how we can always reach full mutual understanding with others by using the power of plain talk in a systematic...

• Format: Hardcover
• Language: English
• ISBN: 1555426530
• ISBN13: 9781555426538
• Release Date: August 1994
• Publisher: Jossey-Bass
• Length: 183 Pages
• Weight: 1.00 lbs.
• Dimensions: 0.8" x 6.1" x 9.3"