Welcome to Hospitality: An Introduction

by Kye-Sung Chon

This is a self-contained textbook introduces students to all aspects of the hospitality industry: lodging, food service, travel/tourism, etc.. Current trends and issues are addressed with special emphasis on legal, ethical, and cultural issues. Students learn about the interrelationship of each aspect of the hospitlaity industry and the importance of effective communication and human relationship skills. In addition, appendices containing valuable...

• Format: Hardcover
• Language: English
• ISBN: 0538712465
• ISBN13: 9780538712460
• Release Date: May 1994
• Publisher: Cengage Learning
• Length: 467 Pages