1. Web 2.0 Technologies and Democratic Governance.- Section I: Government Policy and Uses of Web 2.0 for Management of Service Delivery.- 2. Information Policy and Social Media: Framing Government-Citizen Web 2.0 Interactions.- 3. Micro-blogging: An Analysis of Government Issued Policies and Best Practices.- 4. The Use of Web 2.0 to Transform Public Services Delivery: The Case of Spain.- 5. Towards a Gov 2.0 society for all: European strategies for...
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