Waiting for Service

by Amas Tenumah

You hate waiting in line or on the phone for customer service. There have been plenty of books about customer service, that all seem to offer "secrets" to improve customer service. This is not that book. I instead want to focus on Why customer Service is so broken and give you the secrets to get around it. Customer service is bad by design. Your bad customer service is not random, it is intentional. Customer Service is universally terrible, this...

• Format: Paperback
• Language: English
• ISBN: 1087988551
• ISBN13: 9781087988559
• Release Date: December 2021
• Publisher: Bien LLC
• Length: 102 Pages
• Weight: 0.37 lbs.
• Dimensions: 0.3" x 5.5" x 8.5"