Voice of the Customer: Capture and Analysis

by Kai Yang

Book Overview

Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product.

Discover All the Advantages of Using Design for Six Sigmato Develop and Build Customer Value-Based Products

Voice of the Customer Capture and Analysis equips Six Sigma you with the skills needed to create...

• Format: Hardcover
• Language: English
• ISBN: 0071465448
• ISBN13: 9780071465441
• Release Date: October 2007
• Publisher: McGraw-Hill Companies
• Length: 416 Pages
• Weight: 1.80 lbs.
• Dimensions: 1.1" x 6.3" x 9.3"