Validating a Best Practice: A Tool for Improvement and Benchmarking

by Grace L. Duffy and Yves Van Nuland

Book Overview

Sharing Best Practices across industries and functions is an accepted approach to continuous improvement. The Benchmarking trend of the 1990s has evolved with the help of competitive analysis, performance excellence awards, and other corporate recognition programs into an ongoing documentation of what works. Bob Camp introduced benchmarking against a Best Practice based on his work at Xerox in the 1980s. Case studies abound documenting Best Practice...

• Format: Paperback
• Language: English
• ISBN: 0367443910
• ISBN13: 9780367443917
• Release Date: July 2020
• Publisher: Productivity Press
• Length: 258 Pages
• Weight: 1.23 lbs.
• Dimensions: 0.8" x 6.9" x 9.9"