The world of user experience (UX) has exploded in recent years, as companies have focused on making their products work for the user, and not the other way around. As such, many professionals are being asked to perform usability evaluations, having had very little experience or education in the matter. This book was written to help those professionals and students just beginning their journey of UX, understand everything from how to advocate on behalf of doing usability evaluations, to how to perform them. This book will take you from novice to expert, and give you the tools you need to succeed as a UX professional.
Written by experts in the field, this book has condensed decades of experience into an easily digestible reference that is a must have for anyone interested in usability.