Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet

by Ron Kaufman

Book Overview

Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You MeetWe are deep in a service crisis. In the operating room, surgeons and their teams communicate in a... This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 0984762507
• ISBN13: 9780984762507
• Release Date: August 2012
• Publisher: Evolve Publishing
• Length: 318 Pages
• Weight: 1.60 lbs.
• Dimensions: 1.5" x 6.3" x 9.0"