Up Influence, Power and the U Perspective: The Art of Getting What You Want

by Lee E. Miller

Book Overview

Leadership sales, negotiating, customer service and recruiting all depend on your ability to influence people. Miller's breakthrough 3 Cs Influencing Method will enable you to motivate people to want... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0978835506
• ISBN13: 9780978835507
• Release Date: February 2007
• Publisher: Your Career Doctors Press
• Length: 203 Pages
• Weight: 0.90 lbs.
• Dimensions: 0.6" x 6.3" x 9.0"

Customer Reviews

Easy read and very informative.

Lee Miller hits the nail on the head with this easy read. He gives real life experiences and great perspectives. He has great insight into people. How often we forget what is important in influencing others, but Lee explains that it is not about you. It's about what inspires and drives others. You have to speak to others needs and desires when you want to influence them. You must pick this one up! Alyson Hilal

If you read only one book this year this should be the one

UP: The Art of Getting What You Want Lee E. Miller with Barbara Jackson by Dr. Bonnie Kellen If there is a golden skill in the era of emotional/social intelligence it is that of influencing/negotiating. If there is one person who can teach it best, it is Lee Miller. I once heard from a Human Resource director that the biggest problem they see with their employees is that of Emotional Intelligence defined as how to communicate with ones peers, supervisors and teams. Basically, that translates to how do you get your agenda across in everyday life and get a positive response. Influencing is the foundational skill for all situations. Accordingly most people view the world based on their own points of reference that are derived from their personal experiences. The U Perspective requires you to look at the world differently, through the eyes of others. His Convince, Collaborate, Create method consists of a three part formula to win others over, one part psychology, one part problem solving and one part structuring your interactions for maximum impact. As Lee Miller says, people do not want you to treat them the way you want to be treated. They want to be treated the way they want to be treated. The concepts and techniques in this book are well thought out and described in easy to understand dialogue. The book gives readers the opportunity to develop a sophisticated and constructive way of interacting with people in business and in life. The book is informative and gives much insight. It is definitely not "the same old thing". I recommend this title as one of the most important books you can read.

Truly Insightful

This is one of the best books I have ever read on the topic of how to influence others. It was both practical and easy to read. I have used some of the techniques in both my business and my personal life and they really work. The Convince, Collaborate and Create Influencing method has helped me understand what I need to do in order to influence people in a variety of different situations. However you need to be more effective influencing others-- sales, negotiating, customer service, recruiting or managing your employees this book offers excellent ideas. I was particularly impressed with the chapter dealing with cross cultural influencing. I would recommend this book to anyone who wants to advance their career.

A top-notch guide

Written by experienced businessman and winner of the 2005 Seton Hall University Business School's Award for Teaching Excellence Lee E. Miller with consultant and entrepreneur Barbara Jackson, UP: Influence, Power and the U Perspective - The Art of Getting What You Want is a self-help guide to cultivating one's ability to influence people and build lasting agreements that advance mutual goals. Chapters discuss the "three C's" method of influencing others (Convince, Collaborate and Create), and the importance of understanding others' perspectives. "Since our beliefs and values are developed over time, on a subconscious level, most people simply assume that everyone sees the world the way they do. Even when we recognize that someone else sees a situation differently than we do, our first instinct usually is to try to persuade them to see things our way. The U Perspective takes the opposite approach. Its effectiveness is not rooted in the ability to convince others to change their views or adopt different values. Instead, its power comes from recognizing what others already believe and want and providing solutions based on that information." A top-notch guide, especially ideal for greasing social wheels in business circles but packed cover to cover with tips for more effective negotiation and team-building in personal circles as well.

A powerfully different way of looking at influencing others

I picked up this book because I read and loved the author's last book A Woman's Guide to Successful Negotiating. I wasn't disappointed. I started using his U Perspective approach at work and at home. I find I can get more help from my boss and my coworkers. It even works with my kids. All I can say is this book is terrific. You have to read it.