Understanding Everyday Incivility: Why Are They So Rude?

by Shelley D. Lane

Diving into the annoying behaviors that color our day-to-day interactions with other people, author Shelley D. Lane considers why we label certain acts as rude, crude, or selfish and others as polite and proper. This book offers strategies for responding effectively and appropriately to what we may interpret as incivility.

• Format: Hardcover
• Language: English
• ISBN: 1442261854
• ISBN13: 9781442261853
• Release Date: August 2017
• Publisher: Globe Pequot Publishing Group Inc/Bloomsbury
• Length: 264 Pages
• Weight: 1.30 lbs.
• Dimensions: 0.9" x 6.3" x 9.2"