Truth, Trust, and the Bottom Line: 7 Steps to Trust-Based Management

by Diane Tracy and William J. Morin

Every manager who offers constructive, honest feedback to employees, using the seven steps, will unearth a powerful new management tool. After observing top leaders for years, author-consultants Dianc... This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 079314163X
• ISBN13: 9780793141630
• Release Date: March 2001
• Publisher: Dearborn Trade
• Length: 215 Pages
• Weight: 1.05 lbs.
• Dimensions: 0.9" x 6.3" x 9.2"

Customer Reviews

An Honest Look at the Role of Trust in Organizations

I was not expecting to like this book and was pleasantly surprised. The book provides real examples and a model for working on personal change with executives. It is does a good job of showing the impact of a lack of trust within the organization.

A great book and an easy read

This book tells why trust is important for effective management and leadership, and how to build trust, step-by-step. Even if you consider yourself a great leader, you can always improve in this area. Includes great tips about how to give and recieve feedback in ways that increase trust.

Coaching Made Easy

This is an excellent book for new and experienced managers who want to learn how to coach and give feedback. The checklists and vignettes guide the reader to understand how to build trust and coach for higher performance. It takes the guesswork out of giving feedback!

Enlightened leadership for now and the future!

Truth, Trust, and the Bottom LineGreat guide for current and future enlightened leaders and coaches. A seven step process that explains how to empower yourself to empower and retain your employees while maximizing bottom line results and have fun in the process. Written in a manner that engages both your heart and head resulting in a positively motivating and revitalizing experience.Kent Black Principal Kent Black & Associates

Insightful, Practical Guide to Management Excellence

I've read other management books that cover some of the topics presented here. What separates this book from the pack is the way that the authors show you precisely how to apply the techniques presented.You'll find actual dialogues between managers and employees as well as valuable self-evaluation checklists. In addition, the book is filled with practical, "real-life" stories. You'll see yourself and your organization in many of these stories!I learned how to conduct more effective feedback sessions and how to set appropriate boundaries in dealing with employees.At the outset, the authors make this promise: "If you would like to build greater trust, develop and keep good people, improve performance, reduce errors, and cut costs,this book is for you."That's a big promise. And the authors deliver on that promise.This is an extremely well written book, and the authors are clearly experts in this field with much wisdom to share. Whether you're new to management or a highly experienced upper level executive, you'll get tremendous value from this book.