Trusted: The human approach to building outstanding client relationships in a digitised world

by Donna Whitbrook, Lyn Bromley, Donna Westbrook

In a world of increasingly digitised interactions we still have a desire to connect on a human level. Trusted is full of inspirational ideas, top tips and insights from our experience of working with world-class organisations. It shows leaders how to focus on the skills that impact on the client experience and deliver outstanding service.

• Format: Paperback
• Language: English
• ISBN: 1910056553
• ISBN13: 9781910056554
• Release Date: November 2017
• Publisher: Practical Inspiration Publishing
• Length: 228 Pages
• Weight: 0.79 lbs.
• Dimensions: 0.6" x 5.5" x 8.5"