Total Quality Management (TQM): Principles, Methods, and Applications

by Sunil Luthra, Ashish Agarwal, Dixit Garg

Organisations are focused on total customer satisfaction. However there is a lack of understanding the requirements and the customer needs. Total Quality Management (TQM) integrates all phases and ensures a defect free quality product. This book provides the understanding of all aspects of TQM and the implementation.

• Format: Paperback
• Language: English
• ISBN: 036751284X
• ISBN13: 9780367512842
• Release Date: October 2024
• Publisher: CRC Press
• Length: 198 Pages
• Weight: 0.70 lbs.
• Dimensions: 0.5" x 6.1" x 9.2"