Total Quality Management: Implementing Continuous Improvement

by Joseph Berk and Susan Berk

Book Overview

Now, you can get an entire TQM course in one book! This philosophy is based on several management systems designed to continuously improve customer satisfaction. Learn to emphasize sustained... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0806974532
• ISBN13: 9780806974538
• Release Date: December 1899
• Publisher: Sterling Publishing (NY)
• Length: 223 Pages
• Weight: 0.81 lbs.
• Dimensions: 0.6" x 6.0" x 9.0"