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Hardcover Top Shops+!: The New Manufacturing Standard Book

ISBN: 1569902976

ISBN13: 9781569902974

Top Shops+!: The New Manufacturing Standard

The new ISO 9000:2000 standards focus on quality performance and meeting customer expectations and demands. This all new edition of Top Shops+! is a blueprint for meeting the requirements of the new standards and remaining competitive. using diverse management techniques such as identifying and measuring customer expectations, team building, consensus problem solving, setting goals for personal and professional success, establishing performance zones...

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Format: Hardcover

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