From the bestselling author of Zig Ziglar's Secrets of Closing the Sale comes a guide to maximizing your professional potential. Fact: Eighty-five percent of the reason you get a job, keep a job, and move ahead in the job depends on your people skills--your ability to deal with others effectively. Now, Zig Ziglar, America's #1 master of motivation, shows you the people-oriented formulas, principles, and techniques that will take you straight to the...