The Wow Factory

by Paul Levesque

This eye-opening book introduces customer focus as a decision that every person in the organization will make, everyday. Author Paul Levesque provides the readers with both the reason and the method... This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 0786303867
• ISBN13: 9780786303861
• Release Date: January 1995
• Publisher: Irwin Professional Publishing
• Length: 172 Pages
• Weight: 0.80 lbs.
• Dimensions: 0.8" x 5.6" x 8.3"