The VIP Principle: Discover How Guest Experiences Drive Long Term Growth

by Dave Stoughton, Michelle Pascoe, Dave Staughton

WOW Your VIP Guests And Boost Your Business

Whether you run a casino, resort, club, hotel, restaurant or conference centre, it has never been harder to compete for your guests' dollar. How can your business cater to all of its highest-paying guests if they are from different generations and cultures, each with their own languages and high expectations? The VIP Principle is your answer. Inside, you will learn the best strategies that business...

• Format: Paperback
• Language: English
• ISBN: 1599325578
• ISBN13: 9781599325576
• Release Date: May 2015
• Publisher: Advantage Media Group
• Length: 160 Pages
• Weight: 0.49 lbs.
• Dimensions: 0.3" x 6.0" x 9.0"