The Unwritten Rules of the Game

by Peter Scott-Morgan

What drives day-to-day behaviour in an organization? The author proposes that the silent engines are not official policies but unwritten rules and that deciphering those rules is a vital step in managing change because the process reveals why people are simply unwilling to alter their behaviour.

• Format: Hardcover
• Language: English
• ISBN: 0070570752
• ISBN13: 9780070570757
• Release Date: November 1994
• Publisher: McGraw-Hill Companies
• Length: 244 Pages
• Weight: 0.95 lbs.
• Dimensions: 1.0" x 5.3" x 9.3"

Customer Reviews

Usefull theory, fairly slow explanation

I very much liked the book, mostly because it lead me into a "new world", the world of the unwritten rules (and our behaviour based on them). I think the theory helps me get insight in every day life and the management of change. I do think I will be a more effective change manager when using the "unwritten rules approach". I now try to use it in my projects.