The Ultimate Customer Experience: 5 Steps Everyone Must Know to Excite Your Customers, Engage Your Colleagues, and Enjoy Your Work

by Scott McKain

Book Overview

In The Ultimate Customer Experience, Scott McKain, award-winning speaker and author, reveals the five steps for connecting with customers in today's changing workplace.

When was the last time you were a customer and received the Ultimate Customer Experience? Can you even remember?

I've received great service from companies that I know didn't give a damn about my business. You have, too, I'll wager. How did that...

• Format: Hardcover
• Language: English
• ISBN: 1637632126
• ISBN13: 9781637632123
• Release Date: June 2023
• Publisher: Forefront Books
• Length: 160 Pages
• Weight: 0.60 lbs.
• Dimensions: 0.7" x 5.3" x 8.3"