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Paperback The Truth Doesn't Have to Hurt: How to Use Criticism to Strengthen Relationships, Improve Performance, and Promote Change Book

ISBN: 0814434819

ISBN13: 9780814434819

The Truth Doesn't Have to Hurt: How to Use Criticism to Strengthen Relationships, Improve Performance, and Promote Change

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Format: Paperback

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Book Overview

Ignoring someone's weaknesses only turns them into big-time company problems. Always praising and reaffirming a lackluster worker never turns them into the employee of the month. But when handled carefully, criticism--honest, genuine, hard-to-hear criticism--promotes trust and respect, motivates individuals, and serves as a catalyst for change. If that sounds far-fetched, it's because few understand how to properly give and receive the kind of critical...

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