The Trusted Firm: How Consulting Firms Build Successful Client Relationships

by Fiona Czerniawska

The consulting industry has been on a roller-coaster ride since the heady days of the 1990s. After a recession triggered by the dotcom crash, it's now growing rapidly again--but in a market that has changed beyond all recognition. Fees are down, buying is centralized and many clients are ex-consultants who know all the tricks of the trade. It's a hostile environment in which great personal qualities are no longer enough--consultants need trusted firms...

• Format: Hardcover
• Language: English
• ISBN: 0470027177
• ISBN13: 9780470027172
• Release Date: December 2006
• Publisher: Wiley
• Length: 247 Pages
• Weight: 1.10 lbs.
• Dimensions: 0.8" x 6.5" x 9.2"