No one learns "etiquette" anymore (except by embarrassing trial and error). But manners are more than a dusty tradition: Done right, they make life easier--for everyone That's why Sandi Toksvig highlights decency rather than convention in this entertaining guide, with: Spot-On Advice: "Remember--you don't have to answer the phone, so don't do it if you don't have time to be polite." Fascinating Trivia: "It is very rude to...
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