The Three Pillars of Public Management: Secrets of Sustained Success

by Paul Crookall and Ole Ingstrup

Proving that public service excellence is not an oxymoron but an achievable reality, The Three Pillars of Public Management provides a framework, based on the experiences of senior managers and a survey of top-performing public service organizations around the world, for building and sustaining effective public service organizations. The authors find that success in serving the public rests on three pillars: the aim, or mission, of the organization;...

• Format: Paperback
• Language: English
• ISBN: 0773520619
• ISBN13: 9780773520615
• Release Date: March 2000
• Publisher: McGill-Queen's University Press
• Length: 232 Pages
• Weight: 0.85 lbs.
• Dimensions: 0.8" x 6.0" x 9.0"