Excellent - priniciples, and some reall-world tools
Published by Thriftbooks.com User , 23 years ago
Why this book is #156,000 in popularity is one of the mysteries of the universe. OK, the material isn't breathlessly novel: treat people well; listen; eye contact; validate; collaborate. Shades of Dale Carnegie. But it's a story well-told, with memorable corporate examples of excellent and poor people skills in leadership. And the authers make the book memorable (thus, useful) by a brain-friendly format of "four things" to use to approach different situations - four points for difficult conversations; four points for improving sales and negotiations; etc. I found it quite a worthwhile read - in fact, a page-turner until 3 a.m.
The best book I've read in the last two years!
Published by Thriftbooks.com User , 24 years ago
An EXCELLENT book! While it is a must-read for all managers who want to have great leadership skills, it's good reading for anyone at any level of an organization. If an organization is going to be successful in today's fast-paced, information oriented world, it is important the that the principles discussed in this book are put into play by every member of the organization. I've recommended the book to nearly twenty people and all of them have loved it.
Recommended Required Reading
Published by Thriftbooks.com User , 24 years ago
This book should be required reading for any "supervisor" before they may have other people working for them. For people who have experienced good leadership examples, they may read this book and say "Duh, Of course." For those who have had bad leadership examples, they will say "This is the way it should be."Almost 30 years ago an Army colonel for whom I worked required all his subordinate commanders to attend a leadership workshop. I hated the thought of being in a "class" for week, but the result was life changing. That workshop has benefited me to this day. This book could go a long way toward making such a difference for anyone who deals with other people (subordinates, customers, or co-workers).
Excellent rescource for all leaders
Published by Thriftbooks.com User , 25 years ago
This book could easily have been titled "How to Treat People the Way You Would Like to Be Treated" Very clear concepts regarding the upholding of human dignity. Very clearly written. A must read for all managers.
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