The Secret Tribe of Unseen Doers The pandemic struck the business world swiftly and with devastating effect. Suddenly immersed in a fast moving current and compelled to put her new company on pause, Josefina Bonilla wondered how small businesses like hers would survive. As an entrepreneur, magazine publisher and author, Josefina had become a frequent user of web commerce, taking for granted the ease and speed of online shopping. As the lockdown progressed...