The Science of Service Systems

by Haluk Demirkan

Book Overview

The Science of Service Systems intends to stimulate discussion and understanding by presenting theory-based research with actionable results. Most of the articles focus on formalizing the theoretical foundations for a science of service systems, examining a wide range of substantive issues and implementations related to service science from various perspectives. From the formal (ontologies, representation specifications, decision-making...

• Format: Paperback
• Language: English
• ISBN: 1461428688
• ISBN13: 9781461428688
• Release Date: May 2013
• Publisher: Springer
• Length: 360 Pages
• Weight: 1.18 lbs.
• Dimensions: 0.8" x 6.1" x 9.2"