The Role of the Hospitality Industry in the Lives of Individuals and Families

by Marvin B. Sussman, Francis A. Kwansa, Pamela R. Cummings

The Role of the Hospitality Industry in the Lives of Individuals and Families explores the evolution of the hospitality industry and the relationships between hospitality providers, their families, and the guests they serve. Focusing on the human aspect of the business, this text will give hospitality providers a better understanding of the human relations issues that they or their employees may face and show them how your services affect guests...

• Format: Paperback
• Language: English
• ISBN: 0789005263
• ISBN13: 9780789005267
• Release Date: October 1998
• Publisher: Routledge
• Length: 264 Pages
• Weight: 1.08 lbs.
• Dimensions: 0.7" x 5.8" x 8.3"