The Review Response Genre: Structures, Language, and Functions

by victor ho

Expanding the scope of the metadiscourse construct, Ho offers a comprehensive analysis of the online review response genre using hotel managers' responses to negative reviews posted by dissatisfied customers on TripAdvisor.

• Format: Hardcover
• Language: English
• ISBN: 1032101636
• ISBN13: 9781032101637
• Release Date: October 2023
• Publisher: Routledge
• Length: 192 Pages
• Weight: 1.02 lbs.
• Dimensions: 0.5" x 6.1" x 9.2"