The Real-Time Revolution: Transforming Your Organization to Value Customer Time

by Jerry Power, Tom Ferratt, Thomas Ferratt

Book Overview

Time has become a precious commodity, so business leaders who can save their customers' time more effectively than competitors do will win their loyalty. This book shows how it's done.

Business survival requires valuing what customers value--and in our overworked and distraction-rich era, customers value their time above all else. Real-time companies beat their rivals by being faster and more responsive in meeting customer needs.

To...

• Format: Hardcover
• Language: English
• ISBN: 1523085630
• ISBN13: 9781523085637
• Release Date: September 2019
• Publisher: Berrett-Koehler Publishers
• Length: 192 Pages
• Weight: 0.90 lbs.
• Dimensions: 0.8" x 6.0" x 9.3"