CHANGE ISN'T EASY, BUT IT CAN BE A LOT EASIER Change management experts bemoan their anemic results and continually seek better methods. Focusing on people is the winning approach. Lean Thinking is a virtually untapped resource for every organization to do that. By using Lean Thinking in the right way, any organization can improve output and quality and at the same time develop people and improve satisfaction. The People Side of Lean Thinking covers how to: Prepare your people for changeShow them respect during changeSupport their growth after changeEnable them to become effective change agentsAvoid critical pitfalls of Lean ThinkingUse Lean Thinking tools for more than process improvement Many chapters end with comprehensive checklists for how to achieve these outcomes. Everything you need is in a concise, tight package. Author Robert Brown has written seven business books, has a doctorate in psychology, is a certified Lean leader and has almost fifty years of experience as a human factors business consultant. If you currently use Lean Thinking, The People Side will significantly enhance your outcomes. If you are not using Lean Thinking, this is a practical introduction. In either event, this book will improve your organization.
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