The Pause Principle: How to Keep Your Cool in Tough Situations

by Cynthia Kane

Become a better communicator during awkward, difficult, or tense moments in the workplace

In The Pause Principle: How to Keep Your Cool in Tough Situations, renowned corporate communications expert Cynthia Kane reveals her tried-and-tested SOFTEN practice to better handle awkward, difficult, or tense conversations at work by breaking free of automatic reactions including shutting down, running away, yelling, or getting passive...

• Format: Hardcover
• Language: English
• ISBN: 1394283407
• ISBN13: 9781394283408
• Release Date: January 2025
• Publisher: Wiley
• Length: 192 Pages