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Drawing data from crises like FEMA's tragic failure in the aftermath of Hurricane Katrina, he demonstrates the increasingly complex nature of the problems our government must solve and the failings of its current approach. Based on the surprising successes of key officials in... Read Full Overview

In this timely and compelling book, Donald F. Kettl demonstrates how the process of governance has fallen out of sync with the problems the government is trying to solve. Pick almost any recent domestic concern--waging a war, protecting our food supply and borders, providing... Read Full Overview