The New Supervisor: Strategies for Supporting and Managing Frontline Staff - Long-Term Care Management Series

by Linda Lapointe

Book Overview

Here at last! An excellent guide to assist new and experienced supervisors of frontline staff with everyday challenges. The New Supervisor: Strategies for Supporting and Managing Frontline Staff by... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 1888343605
• ISBN13: 9781888343601
• Release Date: January 2002
• Publisher: Hartman Publishing, Inc.
• Length: 144 Pages
• Weight: 3.85 lbs.
• Dimensions: 8.5" x 0.3" x 5.5"

Customer Reviews

WONDERFUL BOOK!!!

I highly recommend this terrific book, written primarily for human services professionals who supervise direct service staff. The text and exercises share strategies for creating a supportive and positive work environment where supervisors experience little stress, staff morale is high and turnover is low. Writer and expert Linda LaPointe emphasizes that staff feel valued and appreciated when recognized for their individual strengths and a job well done. Ideal supervisors are organized, share information with staff, value their opinion and welcome their input. The result is a cohesive team. It seems like common sense that supervisors should not delegate tasks that they are not willing and able to do themselves. However, in today's world where people frequently change jobs, anyone in a supervisory position could benefit by implementing Ms. LaPointe's practical, successful approach.

Very Helpful Book

Linda's ABC approach is easy to remember and implement. In this approach she gives the tools to support "self-managed staff." It has to be the only way to work with employees these days. Now I know why the book is being called a "work of heart." This book would help anyone in any management position, not just in the human services field.

The New Supervisor: Strategies for Supporting and Managing Frontline Staff (Long-Term Care Managemen

This is a wonderful "bible" for all managers of frontline staff, and so needed for healthcare in general and more specifically long term care. Many managers in this setting have little (If any) management training, this is such a user friendly management approach. My hat is off to the author.

Great for new and not so new professional human service supervisors

This is an excellent book to inform and support human service supervisors. Clear examples, wonderful support and great ideas.

Great for any supervisor

I was told to check it out and glad I did! I'm sure the material would apply anywhere, but is directed toward human service professionals. She says that supervisors are seldom trained to be one and how right she is. She makes up for that and I'm confident that her approach will work for me.