The New Bureaucracy: Quality Assurance and Its Critics

by Max Travers

Book Overview

There has already been much discussion and critique of the New Public Management, and the impact of auditing and inspection on professional work in schools, hospitals, local government and the police. This study, by a qualitative sociologist, uses interpretive methods to examine this new form of regulation from the inside. Based on interviews with inspectors, quality assurance managers, and auditors, as well as with professionals struggling with red...

• Format: Paperback
• Language: English
• ISBN: 1861349270
• ISBN13: 9781861349279
• Release Date: April 2007
• Publisher: Policy Press
• Length: 208 Pages
• Weight: 0.75 lbs.
• Dimensions: 0.5" x 6.1" x 9.1"