The Myth of the Paperless Office

by Abigail J. Sellen, Richard H.R. Harper, Richard H. R. Harper

Book Overview

Over the past 30 years, many people have proclaimed the imminent arrival of the paperless office. Yet even the World Wide Web, which allows almost any computer to read and display another computer's documents, has increased the amount of printing done. The use of e-mail in an organization causes an average 40 percent increase in paper consumption. This text aims to explain why people continue to use paper in the digital age.

• Format: Hardcover
• Language: English
• ISBN: 0262194643
• ISBN13: 9780262194648
• Release Date: November 2001
• Publisher: MIT Press (MA)
• Length: 245 Pages
• Weight: 1.21 lbs.
• Dimensions: 0.8" x 6.3" x 9.2"

Customer Reviews

Wonderful Service

I received the "The Myth of the Paperless Office" book within a few days of ordering it. It was in perfect condition just as it was stated on the promo.

In praise of paper?

There are copious amounts of research on how people interact with computers or machines. However, there is very little research on all the hidden features of paper. "The Myth of the Paperless Office" brings attention to how office workers actually organize their information needs. In many ways, it's probably a pioneering work in computer usability, even though it doesn't specifically deal with computers, but rather anthropological research on the use of paper in organisations. This book can be very useful for anyone. Especially for designers of computer systems that wonder why people still stick to yellow labels and printouts, even its technically "inefficient", compared to a digital solution. Its also recommended reading for bosses that plan to implement a "clean desk policy", or employees that are wondering how to get around clutter on their desks. For an excellent review of the book, read the article "In praise of clutter" from The Economist Magazine (Dec 19th 2002)

What the UK media say

New Scientist, 10 November, 2001 This is a book that all managers should read...It explodes the paperless myth, and highlights the strengths and weakenesses of electronic paper-based systems. The Guardian, 26 November, 2001 If you wish to read anything at all on office management, read this book