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Hardcover The Modern Grievance Procedure in the United States Book

ISBN: 0899301495

ISBN13: 9780899301495

The Modern Grievance Procedure in the United States

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Format: Hardcover

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Book Overview

The result of a major research project funded by the National Science Foundation, this book focuses on unionized grievance procedures in four major industries: steel manufacturing, retail department stores, nonprofit hospitals, and local public schools. Authors David Lewin and Richard B. Peterson identify the determinants and measures of grievance procedure effectiveness and examine the consequences of grievance procedure usage at the individual level...

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